FoodQloud is proud to announce that we have become a NextService Referral partner. NextService is a Mobile Field Service Management Software Built In, On and For NetSuite. This flexible and powerful field service software solution helps food and beverage companies increase service revenues, improve operational efficiency and boost their brand.
Strengthen the Food & Beverage Supply
NextService software supports food and beverage companies to continue processing and distributing goods and supplying food services to their customers.
- Respond faster – See job progress and food service field staff details easily, and allocate the right technician to the right job in real-time.
- Boost customer satisfaction – Provide outstanding food & beverage customer service and strengthen loyalty and business resilience.
- Reduce return visits – Access a full asset history to help food service technicians address more issues on the first visit.
- Automate follow-ups – Schedule preventative maintenance programs automatically for food and beverage clients to minimize downtime.
- Achieve compliance – Use the customizable checklists and workflows on the mobile app to ensure that food & beverage staff follow correct procedures.
- Performance analysis – Perform in-depth analysis on the service history of food and beverage equipment and components.
- Control costs – Reduce inventory leakage, eliminate manual data entry and complete more food service jobs with fewer staff.
- Manage inventory – Track food and beverage parts usage in real-time, minimize truck rolls and trigger re-ordering as required.
Flexibel and powerful set of functionality
Customer Engagement
NextService helps service organizations delight their customers with efficient scheduling and dispatch, automated preventive maintenance programs, comprehensive analytics and more.
Work Order Management
Work orders can be created from, and linked to, NetSuite projects, cases, sales orders – as well as NextService asset records. Work orders can be tailored to meet an almost unlimited spectrum of work flows – warranty work, preventive maintenance, repair, installation and more.
Asset Management
NextService customer asset records are designed to accommodate any device and any industry. Asset history is retained – even when the device is moved or ownership is transferred.
Schedule and Dispatch
Flexible filters ensure that the right technician is assigned to the right job every time. Pop-ups make it easy for office personnel to access job details – customer, location, asset, and more.
Field Mobility
The NextService Mobile App is the industry’s most flexible – and powerful. Built-in forms and checklists – tied directly to NetSuite – allow companies to gather data in the field that can be used for in-depth reporting and analytics.
Inventory and Returns
NextService extends NetSuite inventory management features to field personnel. Consume inventory using drop down menus – or our built-in bar code scanner.
Reporting and Analytics
Gather data in the field using mobile forms and checklists. Track asset service history. Monitor technician productivity. Then leverage the power of NetSuite to deliver in-depth reports and analytics.
