How AI in Oracle NetSuite Helps Businesses Work Smarter

The capabilities of artificial intelligence (AI) in Oracle NetSuite have expanded significantly in recent years. While many ERP systems offer AI as a separate add-on, in NetSuite it is fully integrated. There are no extra modules, no additional licenses. It is built directly into the platform you already use.

Built-in, not bolted-on

The key difference is that NetSuite AI is native and embedded within the system itself. This means:

• No additional costs for AI functionality
• No external model integrations
• Real-time insights, suggestions and automation based on your own business data

Text Enhancement: Smarter writing in one click

In over 200 fields across NetSuite, AI can help enhance or improve text. This includes product descriptions, internal notes or customer communications. Thanks to its connection with record data, you do not need to enter complex prompts. NetSuite understands the context for you.

Financial Exception Management

This functionality allows you to quickly identify exceptions in financial data. Whether it concerns an error, a deviation or a business trend, AI highlights what stands out so you can respond quickly and with confidence.

Intelligent Recommendations

While creating a sales order, NetSuite AI can automatically suggest additional items that the customer may want to order. With a single click, these items can be added to a quote or order. This intelligent sales support is fully integrated in your workflow.

AI and SuiteAnswers

NetSuite AI also makes use of SuiteAnswers, the platform’s extensive knowledge base. With a simple query, AI retrieves the most relevant information, complete with a link to the original source. This is ideal for key users and administrators looking for clear answers quickly.

Secure and reliable with Oracle Cloud Infrastructure

All AI features are built within the secure Oracle Cloud Infrastructure framework, in collaboration with Cohere. This ensures:

• No data is shared with third parties
• Strikte naleving van privacy- en beveiligingsnormen
• Your company data always remains under your control

What is on the roadmap

Oracle NetSuite continues to invest in AI development. One of the features to look out for is the SuiteAnalytics Assistant, which allows users to generate reports and insights using natural language.

Would you like to discover what AI in NetSuite can do for your business?
Contact us for a demo or a personal introduction.

Story by: Stephan van Rooijen