Staying in touch with NetSuite CRM
The NetSuite Customer Relationship Management (CRM) module is the only cloud-based application that offers a real-time, 360-degree picture of your customer base. NetSuite CRM offers a seamless flow of information during a client’s entire lifecycle. From suspect to prospect, lead client order, order handling to up-selling, cross-selling and customer service. All in one app.
Alongside traditional CRM functionality such as SFA, customer service management and the automation of marketing, NetSuite CRM also offers the option of centrally managing quotes, order control, commissions, sales projections and integrated e-commerce activity.
In addition, NetSuite has a standard interface for Salesforce.com.
Closing accounting as well as grip on your financial processes
NetSuite offers the following functionalities
NetSuite’s Sales Force Automation (SFA) functionality helps you to integrate and streamline sales processes. Clear pipeline overviews help you manage your sales projections for initial opportunities, up-sell or cross-sell options and the management of commission and royalties.
Partner relationship management
NetSuite offers you complete control of every step of the sales and marketing process targeting partners. During this process, this can entail joint marketing campaigns, lead management, sales projections, pipeline management, order processing, partner commissions and royalties.
Customer service management
NetSuite offers staff on the road the opportunity to gain easy access to important data that they require when they are out of the office. They can upload this data and have it on hand whenever they need it. NetSuite satisfies market demand for access to ERP possibilities through the world’s two most popular mobile operating systems thanks to its mobile apps for both iPhone and Android.
Lift your marketing campaigns to the next level with automated mailings and telephone appointments. Monitor the success of your campaigns, adjust as required with follow-up activities and report back to colleagues and management through simple tools and dashboards. Working with one-time Excel lists and ad-hoc mails becomes a thing of the past.
Watch the video
A short demonstration of NetSuite’s CRM opportunities
The advantages of NetSuite CRM
It streamlines lead-to-cash processes
It increases productivity throughout the organisation with a 360-degree client profile. Accurate reporting
It helps you to manage global sales and service organisations.
It improves the sales performance thanks to projections, up-sell and commission management and more.
Because only a 100% solution is good enough
Automatic upgrades from the cloud:
never again have to deal with costly re-implementation
Customisation and interfaces are easy to achieve
and are an automatic component of the upgrade process
Work seamlessly across borders:
Consolidate and control from a single application and database
ERP, CRM, HRM and even E-Commerce & POS
OPEX instead of CAPEX:
No prior substantial investment in permits