Staying in touch with NetSuite CRM

The NetSuite Customer Relationship Management (CRM) module is the only cloud-based application that offers a real-time, 360-degree picture of your customer base. NetSuite CRM offers a seamless flow of information during a client’s entire lifecycle. From suspect to prospect, lead client order, order handling to up-selling, cross-selling and customer service. All in one app.

Alongside traditional CRM functionality such as SFA, customer service management and the automation of marketing, NetSuite CRM also offers the option of centrally managing quotes, order control, commissions, sales projections and integrated e-commerce activity.

In addition, NetSuite has a standard interface for

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Closing accounting as well as grip on your financial processes

NetSuite offers the following functionalities

Sales automation

NetSuite’s Sales Force Automation (SFA) functionality helps you to integrate and streamline sales processes. Clear pipeline overviews help you manage your sales projections for initial opportunities, up-sell or cross-sell options and the management of commission and royalties.

Partner relationship management

NetSuite offers you complete control of every step of the sales and marketing process targeting partners. During this process, this can entail joint marketing campaigns, lead management, sales projections, pipeline management, order processing, partner commissions and royalties.

Customer service management

NetSuite’s integrated customer service management solution offers you a 360-degree picture of your clients, boosting customer satisfaction, attracting new prospects and reducing service costs.


NetSuite offers staff on the road the opportunity to gain easy access to important data that they require when they are out of the office. They can upload this data and have it on hand whenever they need it. NetSuite satisfies market demand for access to ERP possibilities through the world’s two most popular mobile operating systems thanks to its mobile apps for both iPhone and Android.

Marketing automation

Lift your marketing campaigns to the next level with automated mailings and telephone appointments. Monitor the success of your campaigns, adjust as required with follow-up activities and report back to colleagues and management through simple tools and dashboards. Working with one-time Excel lists and ad-hoc mails becomes a thing of the past.

The advantages of NetSuite CRM

It streamlines lead-to-cash processes

It increases productivity throughout the organisation with a 360-degree client profile. Accurate reporting

It helps you to manage global sales and service organisations.

It improves the sales performance thanks to projections, up-sell and commission management and more.

Choose FoodQloud

Because only a 100% solution is good enough

Automatic upgrades from the cloud:

never again have to deal with costly re-implementation

Customisation and interfaces are easy to achieve

and are an automatic component of the upgrade process

Work seamlessly across borders:

Consolidate and control from a single application and database

Total solution:

ERP, CRM, HRM and even E-Commerce & POS

OPEX instead of CAPEX:

No prior substantial investment in permits